Contact us
info@avaserve.se
Ava Care
Our pieces are crafted from stainless steel and pure, untreated brass - the latter a noble material that tarnishes naturally and develops a natural patina, lending depth and character unique to every piece. Please keep the products dry. If water, oil or acids touches the surface, wipe it away at once. Ava products should never be washed in a dishwasher or exposed to strong cleaning agents or detergents as this can damage the surface.
For those who prefer a radiant, mirror-like finish, we recommend gentle, regular polishing. Always handle with care and use a soft dry cloth and mild abrasives when polishing to restore the luminous glow while protecting the surface.
Use small amounts of polish at a time and work with even applications for the finest result. Excessive use of polish or water-based cleaners may compromise the surface and are not advised. Whether left to mature with a dark, velvety patina or kept in a brilliant shine, with a little care your Ava Servé piece will continue to embody timeless elegance.
Frequently asked questions
What is the return policy?
Items purchased from avaserve.se may be returned within 7 days of delivery, provided they are in their original condition and packaging.
Customers are responsible for all additional shipping costs for returns.
To make a return, contact info@avaserve.se
Do you ship internationally?
Yes, we ship worldwide. Delivery times may vary depending on location.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I place custom orders?
Absolutely. Custom orders can be made in different materials and shapes. Please contact us to discuss your project.
Can I pay by invoice?
Yes, you can. Please contact us at info@avaserve.se to arrange payment by invoice.
How should I care for my Ava Servé pieces?
We provide detailed care instructions in the Info section. In general, keep surfaces dry, polish gently, and handle with care to preserve the finish and patina.
Can I use the products creatively?
Ava Servé objects are designed to inspire, so feel free to use them according to your own needs and imagination. Each piece is as versatile as it is elegant, allowing you to frame your culinary creations in a way that feels personal and expressive.
Do you design your products yourselves?
All Ava Servé designs are created in-house by Jimmi and Sara, merging culinary expertise with refined design sensibilities. Each piece is conceived to enhance both the presentation of food and the experience of sharing it.